REFUND POLICY

BY BOOKING TRANSPORTATION WITH JUPITER CARS EITHER VIA PHONE, EMAIL, ONLINE OR CHAT YOU ARE AGREEING TO THE TERMS AND CONDITIONS OUTLINED IN OUR TERMS AND CONDITIONS PAGE

How Refund Works

  • No refund will be provided if the booking is cancelled on short notice or on the same day.
  • We advise our valued customer to avoid any inconvenience that a customer must cancel booking 24 hours before pick up time to get a full refund.
  • Bookings that are cancelling with 24 hours’ notice before journey time will be able to have a 95% refund of the total amount paid, 5% merchant fee for a transaction is not refundable.
  • Cancellation for all the online bookings and their online payments through Cards/PayPal will be refunded within 7 to 10 working days.
  • We are using third party merchant services. So, a 5% merchant fee from the total amount of transaction will be applied for all online in/out payments.