Jupiter Cars cares for its customers and we make sure to provide the best services to our customers each time they travel with us. Hence we come forward with Jupiter Cars complaints policy for customers. Your trust is what makes us what we are and strive to bring amazing deals and innovations for you. We provide our customers with the opportunity to log their complaints in case of any misfortunate event because we believe this provides us with the chance of continuous improvements.

Jupiter Cars Complaints Policy for Customers

Before logging any complaint, review the following policy to avoid any inconvenience beforehand:

  • In case you have lost any of your luggage in one of our booked minicabs, you can log your complaint to us and we will make sure that you find your luggage at your earliest.
  • All the complaints must be logged via official mediums that is send us an email at admin@jupitercars.com.Or via call at +44 20 7266 5555
  • Provide with all the available evidence for your complaints so that we can take the quick and right action.
  • Our official lead time to respond to your complaints is about 15 working days.
  • For any further queries about complaint policy, feel free to contact us at info@jupitercars.com